cybasmith.com

Listed below are our most frequently asked questions.  If you can't find what you need, contact us here.

1. Contact Numbers

See our Contact us page.

2. I can't connect to the Internet

Follow these steps to test your Internet connection.

• Click Start - Run
• Enter 'cmd' in the box, and click OK
• In the new window, type 'ping www.google.co.uk'.  Does it say 'reply'?  If so then you have an internet connection.  If not, try 'ping 192.168.1.1'.  Does it say 'reply'?  If not then you ADSL Broadband router isn't working.  Restart it and try again.

3.  Do I really need Windows?

Linux is a popular alternative and gaining market share.  There is also an emerging trend in Open Source software that is very often free too.  Eg. checkout OpenOffice, a Microsoft Office alternative, offering similar functionality but FREE.  Linux desktop matches and in many ways surpasses Windows, see Ubuntu.  However, we are also professionally trained in Microsoft technologies, and can supply Windows systems if you need them.

4.  How can you offer 24 x 7, 365 days a year support?

Because we're committed to providing a quality service.

5.  What is your Company registration no.?

The company was formed on 18th June 2008, and the registration no. is;  06622709